Call us:  0203 008 4671 

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DELIVERY POLICY
We deliver our caviar in special thermal envelopes with ice packs by guaranteed next day delivery. Please make sure that there is someone in to take the delivery. Delivery cost (p+p) is a flat £7.50 for up to 0,5 kg. Delivery cost for more than 0,5 kg is estimated according to our ongoing delivery rates.

REFUND / RETURN POLICY
We will refund your money (not including the postage) if you return our products unopened and with the intact labelling in the thermal envelope with the ice pack by guaranteed next day delivery within 14 days of the purchase.

CANCELLATION POLICY
You can cancel you purchase and are liable to the refund until the product is posted by us. Our refund/return policy applies after the postage.

PRIVACY POLICY DISCLAIMER
When you make a purchase through our website or via telephone, you will need to give us your credit or debit card number and your name, address, telephone number or email address. This information is necessary in order to process your payment and make delivery of your goods. Our company does not store financial details (credit or debit card numbers) of our customers. What you share with us stays with us. We will never sell or share your information with any unconnected third parties.



For more information, please contact us on 0203 008 4671 or sales@mottra.co.uk