Call us:  0203 008 4671 

Shipping/Delivery Information


DELIVERY
We deliver our caviar in special thermal envelopes with ice packs by guaranteed next day delivery. Please make sure that there is someone in to take the delivery. Delivery cost (p+p) is a flat £7.50 for up to 0,5 kg. Delivery cost for more than 0,5 kg is estimated according to our ongoing delivery rates.

REFUND / RETURN
We will refund your money (not including the postage) if you return our products unopened and with the intact labelling in the thermal envelope with the ice pack by guaranteed next day delivery within 14 days of the purchase.

CANCELLATION
You can cancel you purchase and are liable to the refund until the product is posted by us. Our refund/return policy applies after the postage.

If you have any questions - you can check out our FAQ and if some questions still unanswered - don't hesitate to contact us!



For more information, please contact us on 0203 008 4671 or sales@mottra.co.uk